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Customer Service

Phone Numbers and Hours of Operation vary by facility.

MARIN SANITARY SERVICE

Hours: Monday through Friday 8 a.m. to 5 p.m.

Services: Debris Box Rental; Weekly garbage, recycling, food scrap/yard waste; Confidential Document Shredding collection services to residential and commercial customers.

Address: 1050 Andersen Drive,  San Rafael, CA 94901

General Customer Service:

Phone: (415) 456-2601 residential and commercial services including debris box rentals.  

Please call this number to start new service, to stop service, for billing inquiries, to report misses or other complaints or to let us know how well we are doing (we love to hear compliments!)

Commercial Services:

Please call this number to arrange for an assement of your recycling needs or an audit of what resources are still ending up in your garbage.  The Commercial Services team can help!  We provide onsite-training of staff and tenants, signage for your building, letters for your tenants and customers, and stickers for curbside carts.  Call us today to start saving resources and money!

Phone: (415) 458-5542 Commercial Recycling Services. Email: Commercial Recycling

Phone: (415) 456-2665  Multi Family Dwelling Recycling Services. Email: Multifamily Recycling

Phone: (415) 526-6622 Commercial Food Waste and Composting Programs. Email: Food-to-Energy

Phone: (415) 458-5539 School Recycling & Composting, Tours, Recycling Lessons. Email: Schools Recycling

 

The office is closed the following holidays:

President;s Day, February 16, 2015 (Monday) Collection will still occur on this day.

Memorial Day, May 25, 2015 (Monday) Collection will still occur on this day.

Independance Day, July 3, 2015 (Friday) Collection will still occur on this day.

Labor Day, September 7, 2015 (Monday) Collection will still occur on this day.

Thanksgiving, November 26 (Thursday) and November 27 (Friday) 2015  Collection will still occur on these days.

Christmas Eve, December 24, 2015 (Thursday)

Christmas Day, December 25, 2015 (Friday)

NewYear’s Day, January 1, 2016 (Friday)

Garbage/Recycling/Yard waste collection WILL NOT occur on Christmas Day (December 25,2015, Friday) or New Year’s Day, (January 1, 2016, Friday).

If your service day falls on Christmas Day, THURSDAY (12/25/2104) or New Year’s Day,THURSDAY (1/1/2015), your collection day will change for these two weeks to the following:

ALTERNATE HOLIDAY COLLECTION SCHEDULE:

NO COLLECTION DECEMBER 25, 2015 (Friday):  New collection day is December 26, 2015 (Satuday)

NO COLLECTION JANUARY 1, 2016 (Friday):  New collection day is January 2, (Saturday)

Collection schedule will return to normal the week of January 4th.

THE MARIN RECYCLING CENTER

Services: Confidential Document Shredding, Environmental Classroom & Tours, and Auto Dismantling.

Address:535 Jacoby St.San Rafael CA, 94901

Phone: (415) 453-1404

Hours: Tuesday through Saturday 8 a.m. to 4 p.m.

Closed Sunday, Monday and the following Holidays:

Thanksgiving, November 26 (Thursday) 2015  

Christmas Day, December 25 (Friday), 2015

NewYear’s Day, January 1 (Friday), 2016

MARIN RESOURCE RECOVERY CENTER

Services: Provides the citizens of Marin County with a clean, enclosed environment for the disposal of solid waste.

Address: 565 Jacoby St. San Rafael, CA 94901

Phone: (415) 485-5646

Hours: Monday through Saturday 8 a.m. to 4 p.m. and Sunday 9 a.m. to 4 p.m.

Closed Sunday, Monday and the following Holidays:

Thanksgiving, November 26 (Thursday) 2015  

Christmas Day, December 25 (Friday), 2015

NewYear’s Day, January 1 (Friday), 2016

MARIN HOUSEHOLD HAZARDOUS WASTE FACILITY

Services: Safe disposal of electronics, universal household hazardous waste, paint, pesticides, SHARPs and more. Address: 565 Jacoby St. (Look for the signs by the entrance to Marin Resource Recovery Center) San Rafael, CA 94901

Phone: (415) 485-6806 (Recoded information available 24 hours a day 7 days a week)

Residential Drop-off (For any Marin County household, excluding Novato. Please bring proof of residency such as a driver’s license, tax document or utility bill.)

Hours: Tuesday – Saturday, 8:00 a.m. – 3:30 p.m.

Commercial Drop-off (Fees apply)
 Hours: BY APPOINTMENT ONLY Tuesdays and Wednesdays. Please call the facility for a list of approved materials and to make arrangements. Phone: 415-485-6806 Option #4.

Closed Sunday and Monday and the following Holidays:

Thanksgiving, November 26 (Thursday) 2015  

Christmas Day, December 25 (Friday), 2015

New Year’s Day, January 1 (Friday), 2016

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